Karen Holmes
About Karen Holmes
Karen Holmes is a Dispute Resolution Specialist currently working at QBE Insurance in Parramatta since 2017. She has extensive experience in the insurance industry, having held various roles including Case Manager and Service Manager across multiple companies over a career spanning more than two decades.
Current Role at QBE Insurance Group
Karen Holmes serves as a Dispute Resolution Specialist at QBE Insurance, a position she has held since 2017. In this role, she is responsible for managing disputes and facilitating resolutions within the organization. Her extensive experience in the insurance sector contributes to her effectiveness in this position, allowing her to navigate complex cases and provide valuable insights.
Previous Experience in Insurance
Karen Holmes has a comprehensive background in the insurance industry, having worked in various roles. She was a Workers Compensation Case Manager at FAI Insurances Limited from 1995 to 1998. Following this, she served as an Account Manager at Transwest Insurance Brokers Pty Ltd for one year in 1998. Her tenure at QBE Insurance began in 1999, where she held multiple positions, including Service Manager, Personal Assistant, and Case Manager Tail until 2017.
Educational Background and Certifications
Karen Holmes has pursued various educational opportunities to enhance her expertise in the insurance field. She studied at ANZIIF from 1993 to 1996, achieving Affiliateship in Insurance. Additionally, she completed a Certificate III in Personal Injury Management at Procare in 2015 and obtained the RTW Coordinator certification in 2017, further solidifying her knowledge in injury management.
Career Timeline
Karen Holmes has a well-defined career timeline in the insurance industry. She began her career at AMP as a Case Manager from 1993 to 1995. Afterward, she transitioned to FAI Insurances Limited, where she worked until 1998. Following her role at Transwest Insurance Brokers, she joined QBE Insurance in 1999 and has since held various positions, culminating in her current role as Dispute Resolution Specialist, which she has occupied since 2017.