Karen Newman
About Karen Newman
Karen Newman is an Insights Manager at QBE Insurance, specializing in identifying cost drivers and improving business processes. She previously worked as a Senior Claims Business Analyst at IAG for 14 years, where she developed a strong focus on customer satisfaction and cost efficiency.
Work at QBE Insurance Group
Karen Newman has been employed at QBE Insurance Group since 2016, serving as an Insights Manager. In this role, she focuses on identifying cost drivers and quantifying their impacts to enhance business processes. Her work involves implementing data analysis techniques to evaluate and streamline supplier relationships, which contributes to improved cost efficiency.
Previous Experience at IAG
Before joining QBE Insurance, Karen Newman worked at IAG as a Senior Claims Business Analyst from 2002 to 2016. During her 14 years at IAG in Sydney, Australia, she gained significant experience in claims analysis and business process improvement, which laid the foundation for her current role.
Specialization in Business Process Improvement
Karen Newman specializes in identifying cost drivers and quantifying their impacts. Her expertise lies in improving business processes, which has led to advancements in customer satisfaction. She applies detailed analysis to enhance operational efficiency and effectiveness within the organizations she has worked for.
Data Analysis Techniques Implementation
In her current position, Karen Newman has implemented various data analysis techniques to evaluate supplier relationships. This initiative aims to streamline processes and enhance cost efficiency, demonstrating her commitment to leveraging data for better business outcomes.