Karen O'brien
About Karen O'brien
Karen O'Brien is a Client Account Manager at QBE Insurance in Auckland, New Zealand, where she has worked since 2006. She oversees the QCheck underwriting and invoicing processes, manages training for the QBE Trade Credit Portal, and assesses buyer limits up to $1 million.
Work at QBE Insurance Group
Karen O'Brien has been employed at QBE Insurance Group since 2006, serving as a Client Account Manager for 18 years in Auckland, New Zealand. In her role, she oversees the QCheck Underwriting and invoicing processes, ensuring efficient operations within the department. Her responsibilities include managing the processing of all invoicing from the underwriting platform to the financial system, which is critical for maintaining accurate financial records.
Responsibilities and Processes
In her position, Karen O'Brien is responsible for assessing and underwriting buyer limits, with the authority to approve limits up to a value of $1 million. She plays a key role in managing and training individuals in the use of the QBE Trade Credit Portal, facilitating the effective use of this platform among team members. Her oversight of the QCheck Underwriting process ensures that underwriting practices align with company standards.
Training and Development
Karen O'Brien actively manages the training of staff in the QBE Trade Credit Portal. This involves providing guidance and support to ensure that team members are proficient in utilizing the portal effectively. Her commitment to training contributes to the overall efficiency of the underwriting and invoicing processes within QBE Insurance.