Karisha Wright
About Karisha Wright
Karisha Wright is a Customer Care Representative currently employed at QBE Insurance in Sun Prairie, Wisconsin, where she has worked since 2018. She has previous experience at Sedgwick and holds diplomas in Medical/Clinical Assistance and a high school diploma from Seneca High School.
Work at QBE Insurance Group
Currently, Karisha Wright serves as a Customer Care Representative at QBE Insurance, a position she has held since 2018. Based in Sun Prairie, Wisconsin, she has accumulated six years of experience in this role. Her responsibilities include providing customer correspondence through various communication channels, such as phone, email, fax, and mail. She utilizes multiple systems to deliver accurate claim status information to vendors and insured parties, ensuring effective communication and support.
Previous Experience at Sedgwick
Before joining QBE Insurance, Karisha Wright worked at Sedgwick as a Customer Service Representative from 2014 to 2017. During her three years in this role, she developed skills in customer service and support, contributing to her overall expertise in the insurance industry. This experience laid the foundation for her subsequent positions in customer care and claims management.
Educational Background
Karisha Wright studied at Western Wisconsin Technical College, where she focused on Medical/Clinical Assistant and earned a Diploma in 1999. Additionally, she obtained a certificate in Certified Nursing Assistant (CNA) from the same institution in 1998. Earlier, she completed her General Studies at Seneca High School in Wisconsin, achieving her High School Diploma in 1998. This educational background has equipped her with essential skills relevant to her career in customer service and healthcare.
Claims Representative Experience
Karisha Wright also worked at QBE Insurance as a Claims Representative from 2017 to 2018. In this role, she gained valuable experience in maintaining customer records by verifying and updating information reported on claims. This position further enhanced her understanding of the claims process and customer service, contributing to her current role as a Customer Care Representative.