Karyn Grech
About Karyn Grech
Karyn Grech is a Case Manager at QBE Insurance in Parramatta, New South Wales, Australia, where she has worked since 2019. She has a background in the banking industry, having previously held positions at Westpac and QBE Insurance, and is known for her service-oriented approach and strong customer service skills.
Work at QBE Insurance Group
Karyn Grech has been employed at QBE Insurance Group as a Case Manager since 2019, based in Parramatta, New South Wales, Australia. In this role, she adopts a service-oriented approach that emphasizes early intervention and stakeholder interests. Prior to her current position, she worked as a Fast Track Officer at QBE Insurance from 2016 to 2017 for one year. Her responsibilities include engaging in policyholder claims reviews and maintaining regular contact with both internal and external stakeholders.
Background in Banking Industry
Before transitioning to the insurance sector, Karyn Grech worked in the banking industry. She served as a Mortgage Consultant at Westpac from 2013 to 2015 for two years, and also held a position in Anti-Money Laundering (AML) at Westpac Group from 2013 to 2014 for one year. Her experience in banking has equipped her with strong customer service skills and the ability to handle high-pressure situations, which she applies in her current role.
Education and Expertise
Karyn Grech studied at Delany College, where she achieved her Year 11 certificate. Her education spanned from 2001 to 2006. This foundational education has contributed to her professional development and adaptability in various roles, including her current position as a Case Manager in the insurance industry.
Skills in Case Management
In her role as a CTP Case Manager, Karyn Grech has developed strong skills in customer service, which facilitate her ability to build relationships with employers and injured workers. She is experienced in problem-solving and managing high-pressure situations, skills that were honed during her time in the banking sector. Her focus on early intervention and stakeholder interests reflects her commitment to effective case management.