Kate Pather
About Kate Pather
Kate Pather is a Senior Manager of Claims Quality Assurance at QBE Insurance, with extensive experience in the insurance sector, particularly at Suncorp Group, where she held various roles over several years.
Work at QBE Insurance Group
Kate Pather currently serves as the Senior Manager of Claims Quality Assurance at QBE Insurance. She has been in this role since 2023, working in Parramatta, New South Wales, Australia. In her position, she is responsible for overseeing the quality assurance processes within the claims department, ensuring compliance with industry standards and enhancing customer satisfaction.
Previous Experience at Suncorp Group
Before joining QBE Insurance, Kate Pather held multiple roles at Suncorp Group. She worked as a Customer & Performance Advisor from 2018 to 2020 in Sydney, Australia. Following that, she served as a Compliance Specialist for three months in Barangaroo, New South Wales, in 2020. She also worked as a Technical Advisor from 2017 to 2018 and as a CTP Subject Matter Expert from 2019 to 2020, both in Barangaroo. Additionally, she was a Compliance Project Manager for ten months in 2021 and managed customer and performance initiatives from 2021 to 2023.
Career at IAG
Kate Pather began her career in the insurance industry at IAG, where she worked as a Claims Consultant from 2013 to 2015 in Sydney, Australia. She then advanced to the role of Senior Claims Consultant from 2015 to 2016, also in Sydney. Her experience at IAG laid the foundation for her subsequent roles in claims management and customer performance.
Education and Expertise
While specific educational details are not provided, Kate Pather's extensive experience in claims management, compliance, and customer performance suggests a strong background in these areas. Her roles have equipped her with expertise in quality assurance processes, compliance standards, and customer service strategies within the insurance sector.