Kathleen Hayes
About Kathleen Hayes
Kathleen Hayes is a Senior Business Analyst with extensive experience across various sectors, including Finance, Insurance, and Technology Outsourcing. She has held multiple roles at organizations such as QBE Insurance and Allianz Insurance, and is skilled in data analysis, stakeholder engagement, and system integrations.
Current Role at QBE Insurance Group
Kathleen Hayes currently serves as a Senior Business Analyst at QBE Insurance, a position she has held since 2021. In this role, she is responsible for analyzing business needs and requirements, facilitating stakeholder engagement, and contributing to system integrations and solution architecture. Her expertise in data interrogation and reporting enhances the operational efficiency of the organization.
Previous Experience in Business Analysis
Kathleen Hayes has a diverse background in business analysis, having worked in various roles across multiple organizations. She was a Senior Business Analyst at Allianz Insurance from 2019 to 2021 and held similar positions at icare NSW and Perpetual Limited. Her experience spans over a decade, during which she has developed skills in requirements wrangling, gap analysis, and stakeholder engagement.
Education and Certifications
Kathleen Hayes has pursued professional development through various educational programs. She studied Lean Six Sigma Green Belt from 2013 to 2014 and achieved certification in Production & Inventory Management (CPIM) from APICS between 2002 and 2004. These qualifications contribute to her analytical skills and operational efficiency in her roles.
Expertise in Insurance and Finance Sectors
Kathleen Hayes possesses extensive experience in the Finance and Insurance sectors, having worked with organizations such as Allianz, AMP Financial Services, and QBE Insurance. Her expertise includes system integrations, solution architecture, and conducting training and workshops for stakeholder engagement. She has also been involved in audit preparation and integration processes.
Technical Skills and Proficiencies
Kathleen Hayes is proficient in various technical tools and languages, including Progress, SQL, VBScript, and Excel. Her skills extend to designing and creating test systems, conducting unit and regression testing, and performing data analysis and reconciliation. This technical proficiency supports her effectiveness in business analysis and project management.