Katie Naughton
About Katie Naughton
Katie Naughton is a Senior Case Manager at QBE Insurance, where she has worked since 2016, specializing in workers' compensation cases. She holds a Bachelor of Education from the University of Northern Iowa and has a background in customer service and risk management.
Work at QBE Insurance Group
Katie Naughton has been employed at QBE Insurance since 2016. Initially serving as a Case Manager, she transitioned to the role of Senior Case Manager in 2018. Over her tenure of eight years at QBE, she has focused on managing workers' compensation cases, particularly under the SRC Act. Her work in Melbourne, Australia, emphasizes her expertise in claims management and risk management within the insurance sector.
Previous Experience at Telstra
Before joining QBE Insurance, Katie Naughton worked at Telstra as a Claims Manager for one year from 2015 to 2016 in Melbourne, Australia. This role contributed to her extensive experience in managing claims and enhanced her skills in customer service, which are vital in the insurance industry.
Education and Expertise
Katie Naughton earned a Bachelor of Education (B.Ed.) from the University of Northern Iowa, where she studied from 1994 to 1998. This educational background has provided her with foundational skills that she applies in her current role, particularly in managing cases and supporting clients effectively.
Commitment to Community and Social Services
Katie Naughton demonstrates a commitment to community and social services. She leverages her professional skills in her role to support these areas, reflecting her dedication to enhancing the well-being of individuals and communities through her work in the insurance sector.
Skills in Risk Management and Claims Management
Katie Naughton possesses strong skills in risk management and claims management. Her experience in these areas is evident in her current role at QBE Insurance, where she effectively manages workers' compensation cases and ensures compliance with relevant regulations.