Katie Shepherd
About Katie Shepherd
Katie Shepherd is the Program Management Office Lead at QBE Insurance, a position she has held since 2021. She has extensive experience in program management and sales, having previously worked at QBE Insurance, AIG, Your Golf Travel Limited, and John Lewis.
Current Role at QBE Insurance Group
Katie Shepherd currently serves as the Program Management Office Lead at QBE Insurance, a position she has held since 2021. In this role, she oversees program management initiatives, ensuring alignment with organizational goals and effective resource allocation. Her experience in this capacity contributes to the strategic direction of the company.
Previous Experience at QBE Insurance Group
Katie Shepherd previously worked at QBE Insurance from 2015 to 2019 as the PMO Lead. During her four years in this role, she was responsible for managing project portfolios and enhancing project delivery processes. Her tenure at QBE Insurance provided her with valuable insights into the insurance industry and project management best practices.
Career Background in Sales and Customer Service
Before her roles in program management, Katie Shepherd gained experience in sales and customer service. She worked as a UK Sales Agent at Your Golf Travel Limited from 2011 to 2013 and as a Customer Services Assistant at the same company from 2009 to 2010. Additionally, she was a Sales Assistant at John Lewis from 2005 to 2007. These positions helped her develop strong communication and customer relationship skills.
Educational Background
Katie Shepherd studied at the University of Portsmouth, where she earned a BA (Hons) in Business Studies with a 2:1 classification. Her studies, completed between 2007 and 2011, provided her with a solid foundation in business principles and practices, which she has applied throughout her career.
Experience at AIG
Katie Shepherd worked at AIG as a Program Support - Contract from 2013 to 2015. In this role, she contributed to program management efforts, supporting various projects and initiatives within the organization. This experience further enhanced her skills in program support and project coordination.