Kelly Jean Voice
About Kelly Jean Voice
Kelly Jean Voice is a Business Process Specialist at QBE Insurance in Sydney, Australia, with over a decade of experience in business process analysis and compliance. She holds a Graduate Certificate in Organisational Change from Charles Sturt University and has worked in various roles across multiple financial institutions.
Work at QBE Insurance Group
Kelly Jean Voice has been employed at QBE Insurance Group since 2020 as a Business Process Specialist. In this role, she focuses on optimizing business processes to enhance efficiency and effectiveness. Prior to her current position, she served as a Business Process Analyst at QBE Insurance for a brief period in 2019. Her experience at QBE reflects her commitment to improving operational workflows within the organization.
Previous Experience at Teachers Mutual Bank Limited
Kelly Jean Voice worked at Teachers Mutual Bank Limited for a total of seven years, from 2012 to 2019. During this time, she held the position of Business Process Analyst, where she applied her analytical skills to assess and enhance business processes. Additionally, she served as a Compliance Analyst from 2008 to 2012, focusing on compliance and risk management to ensure adherence to regulatory standards.
Background in Compliance and Risk Management
Kelly Jean Voice has a solid background in compliance and risk management, which she developed through her roles at Police Bank Ltd. and Teachers Mutual Bank Limited. Her experience as a Compliance Analyst at Police Bank from 2004 to 2008 and at Teachers Mutual Bank from 2008 to 2012 equipped her with essential skills for ensuring that business processes comply with legal and regulatory requirements.
Education and Expertise
Kelly Jean Voice studied at Charles Sturt University, where she earned a Graduate Certificate in Organisational Change from 2013 to 2015. This educational background complements her expertise in Business Relationship Management, where she manages and nurtures relationships between businesses and stakeholders. She also completed her secondary education at Christies Beach High School, achieving Year 8 to Year 12 from 1981 to 1986.