Kelly Mikula
About Kelly Mikula
Kelly Mikula serves as the Global Head of IT Technical Services at QBE Insurance, where he has worked since 2016. He has extensive experience in database management and IT infrastructure, having held various roles within QBE since 2005.
Work at QBE Insurance Group
Kelly Mikula currently serves as the Global Head of IT Technical Services at QBE Insurance, a position held since 2016. In this role, she has been instrumental in the globalization of IT Infrastructure services by implementing a global operating model. Prior to this, she worked as a Vice President and Technical Services Manager at QBE Insurance from 2015. Her career at QBE began in 2005, where she held various roles, including Database Administrator and Lead Database Engineer, contributing to the modernization of the company's technical estate.
Education and Expertise
Kelly Mikula earned a Bachelor's degree in Agricultural Business and Management from the University of Wisconsin-Madison, studying from 1988 to 1992. She also holds an Associate's Degree in Computer Information Systems from Madison Area Technical College, completed between 1997 and 1999. Her educational background supports her extensive expertise in IT and database management, which she has applied throughout her career at QBE Insurance.
Background
Kelly Mikula's professional journey in IT began after completing her education. She worked as an Application Developer at QBE North America from 2000 to 2005, followed by a role as a Database Administrator until 2010. She then progressed to become the Senior Database Manager and AVP at QBE Insurance from 2012 to 2015. Her continuous growth within the organization reflects her commitment to advancing IT services and infrastructure.
Achievements
Throughout her tenure at QBE Insurance, Kelly Mikula has led significant initiatives, including the standardization of database technologies and middleware platforms. She has driven projects that leverage Containerization and Cloud technologies, as well as established and matured DevOps as a service for Application Development teams. Her leadership in these areas has contributed to the overall modernization and efficiency of QBE's technical operations.