Kristine Tempest
About Kristine Tempest
Kristine Tempest serves as the National Claims Manager for Property and Marine at QBE Insurance in Auckland, New Zealand, where she has worked since 2011. With around 30 years of experience in claims management, she specializes in complex commercial property claims and emphasizes the importance of service excellence and team engagement.
Work at QBE Insurance Group
Kristine Tempest has served as the National Claims Manager for Property and Marine at QBE Insurance since 2011. Based in Auckland, New Zealand, she has held this position for over 13 years. In her role, she oversees claims management processes, ensuring that they align with the company's standards for service excellence. Tempest's leadership in the claims department emphasizes the importance of an engaged team to meet and exceed customer expectations.
Education and Expertise
Kristine Tempest possesses approximately 30 years of experience in claims management. Her expertise spans various areas, including complex and litigated commercial property claims. Additionally, she has knowledge in marine, personal lines, motor, death and disability, accident and health, and emergency medical evacuation claims. This diverse skill set enables her to effectively manage a wide range of claims scenarios.
Achievements
In 2014, Kristine Tempest received global recognition as one of the top ten finalists for QBE Australia and New Zealand's 10/10 program. This acknowledgment highlights her contributions and effectiveness within the organization, particularly in claims management. Her commitment to service excellence has been a significant factor in her professional recognition.
Background
Kristine Tempest has built a career focused on claims management, with a specialization in commercial property claims. Her approach to business emphasizes the value of trust as a foundation for strong relationships. This principle guides her interactions with clients and colleagues, fostering a collaborative environment aimed at achieving optimal outcomes.