Lauren Hicks

Lauren Hicks

Senior Manager Sustainability @ QBE Insurance Group

About Lauren Hicks

Lauren Hicks serves as the Senior Manager of Sustainability at QBE Insurance, where she has worked since 2019. With extensive experience in sustainability roles at IAG and a background in finance and administration, she focuses on embedding sustainability strategies and managing the QBE Global Foundation.

Current Role at QBE Insurance Group

Lauren Hicks serves as the Senior Manager of Sustainability at QBE Insurance, a position she has held since 2019. In this role, she focuses on embedding sustainability strategies across the company's global operations. She is responsible for managing the QBE Global Foundation, which collaborates with not-for-profits to support vulnerable communities and promote financial resilience.

Previous Experience at IAG

Prior to her current role, Lauren Hicks worked at IAG in various positions related to sustainability and responsible business practices. She served as the Manager of Responsible Business for 10 months in 2018, and as the Community & Sustainability Strategy Manager from 2013 to 2014. Additionally, she held the role of Manager, Strategy & Sustainability from 2014 to 2018, where she led initiatives related to sustainability reporting commitments to the Dow Jones Sustainability Index, Carbon Disclosure Project, and FTSE4Good.

Educational Background

Lauren Hicks has a strong educational foundation in business and management. She studied at Macquarie University, where she earned a Bachelor of Arts (BA) in Development Studies and Culture Change from 2009 to 2013. Additionally, she completed a Diploma in Business Management at St George College of TAFE from 2006 to 2007, and obtained a Certificate III in Frontline Management from Insurance Australia Group (RTO) from 2011 to 2012.

Early Career and Roles

Lauren began her career in finance and administration, gaining experience in the legal and tourism industries. Her early roles included working as an Accounts Clerk at Moray & Agnew and a Seasonal Debtors Clerk at Perisher Blue Pty Ltd. She also held various positions at IAG, including Account Administrator and Account Coordinator, from 2003 to 2006.

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