Lily Su
About Lily Su
Lily Su is the Group Compliance Manager at QBE Insurance in Sydney, Australia, where she develops and implements compliance policies and procedures. She holds a Bachelor of Arts in Political Science and Government and a Bachelor of Laws, and has previously worked in compliance roles at Aon and the Ministry of Business, Innovation and Employment.
Work at QBE Insurance Group
Lily Su has been serving as the Group Compliance Manager at QBE Insurance since 2021. In this role, she develops and implements new policies, processes, and procedures aimed at enhancing business efficiencies and effectiveness. She provides leadership in compliance, governance, and operational activities to ensure the organization meets its compliance obligations. Additionally, she strategically supports the global QBE business by designing and implementing compliance strategies. Su engages internal stakeholders in the development, execution, and evaluation of compliance business plans and initiatives, while also managing group communications and delivering targeted training to promote understanding of compliance policies.
Education and Expertise
Lily Su holds a Bachelor of Arts (BA) in Political Science and Government from the University of Auckland, where she studied from 2010 to 2013. Following this, she obtained a Bachelor of Laws (LLB) from AUT University, completing her studies from 2013 to 2016. Her educational background provides a strong foundation for her expertise in compliance and governance, which she applies in her current role at QBE Insurance and in her previous positions.
Background
Before joining QBE Insurance, Lily Su worked as a Legal & Compliance Officer - Regulatory and Policy at Aon from 2018 to 2021. Prior to that, she served as a Compliance Officer at the Ministry of Business, Innovation and Employment in Auckland for 11 months in 2017. Her career began at ASB Bank, where she was a Senior Customer Service Officer from 2013 to 2017. This diverse experience in compliance and customer service has equipped her with the skills necessary for her current managerial role.
Achievements
In her role as Group Compliance Manager, Lily Su leads and implements changes related to compliance matters. She has successfully maintained and built strong stakeholder relationships across Group and Divisional Compliance and Regulatory teams. Su also delivers bespoke targeted compliance training sessions to enhance capacity and awareness of regulatory compliance areas within the organization.