Lina Petkovic
About Lina Petkovic
Lina Petkovic is a Service Manager currently on secondment at QBE Insurance, where she has worked since 2019. She has extensive experience in claims management, particularly in Fire, Theft, and Total Loss Claims, and has held various roles in the insurance industry over the past 15 years.
Work at QBE Insurance Group
Lina Petkovic has held multiple positions at QBE Insurance Group. She currently serves as a Service Manager - Secondment since 2021 and has been in this role for three years in Sydney, Australia. Additionally, she has worked as a Technical Claims Officer since 2019, focusing on claims management within the organization. Previously, she was a Fire & Theft Claims Officer for ten months in 2018. Her tenure at QBE includes a total of over six years in various claims-related roles.
Previous Experience in Insurance
Before her current roles at QBE, Lina Petkovic worked at Lumley Insurance as a Claims Officer from 2013 to 2018 for five years in Perth, Australia. She also worked at Hollard Insurance as a Sale & Service Lead from 2006 to 2008 in Sydney, New South Wales. Additionally, she served as a Claims Officer at IAG from 2008 to 2010 in Perth, Western Australia, and at QBE from 2010 to 2013 for three years. Her extensive experience spans over a decade in various claims management positions.
Expertise in Claims Management
Lina Petkovic possesses expertise in managing Fire, Theft, and Total Loss Claims within the Motor Management Team. She demonstrates a keen attention to detail in claims management processes, ensuring accuracy and efficiency. Her strong ability to build and maintain relationships with both internal and external stakeholders enhances her effectiveness in claims handling and customer service.
Professional Skills and Attributes
Lina Petkovic is recognized for her strong relationship-building skills, which are essential in the insurance industry. Her ability to engage with stakeholders effectively contributes to successful claims management. Additionally, her attention to detail ensures that all aspects of claims processes are thoroughly addressed, leading to improved outcomes for clients and the organization.