Lionel Mallari
About Lionel Mallari
Lionel Mallari is a Business Analyst with extensive experience in process enhancement and business operations. He currently works at QBE Insurance and has previously held roles at CommInsure and Optus, demonstrating proficiency in business analysis and process improvement methodologies.
Current Role at QBE Insurance Group
Lionel Mallari has been employed at QBE Insurance as a Business Analyst since 2018. In this role, he focuses on analyzing business processes and identifying areas for improvement. His responsibilities include collaborating with various stakeholders to gather business requirements and support the implementation of changes that enhance operational efficiency.
Previous Experience at CommInsure
Lionel Mallari held multiple positions at CommInsure from 2007 to 2015. He started as an Operations Administrator, where he worked for four years. He then transitioned to the role of Process Enhancement Consultant, where he contributed to the Superstream Project and served as the Business Single Point of Contact. His tenure at CommInsure spanned eight months in 2011, eleven months in 2013, and one year from 2014 to 2015.
Professional Background in Business Analysis
Lionel has extensive experience in business analysis, having worked as a Business Process Analyst at Optus from 2016 to 2018. His work involved collaborating with technical business analysts, developers, testers, and third-party vendors. He is trained in the Business Analysis Body of Knowledge (BABOK), which provides him with a solid foundation in business analysis standards.
Educational Qualifications
Lionel Mallari has pursued education in various fields. He studied Information Technology – Network Engineering at Australian Careers Business College, earning a Diploma. Additionally, he completed courses at TAFE, achieving certificates in Business Services (Real Estate) and Information Technology, including Certificate II.
Skills and Certifications
Lionel possesses a green belt certification in Lean Six Sigma, highlighting his expertise in process improvement methodologies. He is proficient in Microsoft Visio, ARIS, Excel, Word, and PowerPoint, which he uses for business analysis tasks. His skills include process mapping and modeling using BPMN notations, as well as a strong ability to identify defects and root causes to enhance business operations.