Lisa Osborne
About Lisa Osborne
Lisa Osborne is a Case Manager at QBE Insurance, where she has worked since 2011. She holds a Bachelor of Health Science in Therapeutic Recreation from the University of Western Sydney and has a strong focus on high-risk claims management.
Work at QBE Insurance Group
Lisa Osborne has been employed at QBE Insurance since 2011, currently holding the position of Case Manager. In this role, she develops and implements case management strategies tailored for high-risk claims. Prior to her current position, she worked as a Fast Track Officer at QBE Insurance for eight months in 2010 to 2011. Throughout her tenure, she has focused on ensuring compliance with legislative codes and company policies while effectively managing claims.
Education and Expertise
Lisa Osborne earned a Bachelor of Health Science with a focus on Therapeutic Recreation/Recreational Therapy from the University of Western Sydney, where she studied from 2003 to 2006. She also completed her High School Certificate at Elizabeth Macarthur High School from 1998 to 2003. Her educational background supports her expertise in case management and her empathetic approach to handling claims.
Background
Lisa Osborne's educational journey began at Elizabeth Macarthur High School, where she completed her High School Certificate. She then pursued higher education at the University of Western Sydney, obtaining a Bachelor of Health Science. Her professional career in insurance began at QBE Insurance, where she has developed her skills in case management over the years.
Achievements
In her role as Case Manager at QBE Insurance, Lisa Osborne demonstrates exceptional customer service and decision-making skills, which contribute to achieving return-to-work objectives. She maintains professional relationships with clients and ensures regular communication with all stakeholders involved in the claims process. Her empathetic and supportive attitude is evident in her interactions with all parties involved.