Lola B.
About Lola B.
Lola B. is a Claims Specialist at QBE Insurance, where she has worked since 2019. She has extensive experience in claims consulting and advisory roles across various organizations in New Zealand and Australia.
Work at QBE Insurance Group
Currently, Lola B. serves as a Claims Specialist in the ID Property division at QBE Insurance Group. She has held this position since 2019, contributing to the organization for over five years. Her role involves managing claims related to property insurance, ensuring that clients receive the necessary support and guidance throughout the claims process. QBE Insurance Group is known for its commitment to providing quality insurance solutions, and Lola's expertise in claims management plays a vital role in maintaining this standard.
Previous Experience in Claims Consulting
Lola B. has extensive experience in claims consulting, having worked in various roles across different organizations. She was a Claims Consultant at Suncorp New Zealand from 2016 to 2018, where she operated in Auckland. Following that, she worked at IAG in Sydney for eight months in 2018 as a Claims Consultant. Prior to these roles, she served as a Claims Advisor at the Earthquake Commission (EQC) from 2013 to 2016, where she focused on managing claims related to earthquake damage.
Education and Expertise
Lola B. has a solid educational background that supports her career in claims management. She studied at Victoria University of Wellington, earning a Bachelor of Arts (B.A.) from 2011 to 2013. Additionally, she completed a Certificate of Achievement at ACE Computer Training in 2016, which lasted for 11 months. Her foundational education at Bayfield High School from 2005 to 2008 further equipped her with essential skills for her professional journey.
Role as Customer Relationship Manager
Before joining QBE Insurance Group, Lola B. worked as a Customer Relationship Manager at Claim Central Consolidated from 2018 to 2019. In this role, she focused on building and maintaining relationships with clients, ensuring their needs were met effectively. This experience contributed to her overall expertise in claims management and customer service, enhancing her ability to support clients in her current position.