Luke Westell
About Luke Westell
Luke Westell is a Service Manager at QBE Insurance in Perth, Australia, where he has worked since 2018. He has over 14 years of experience in the insurance industry, having previously held positions at Allianz Australia Limited and CGU Insurance.
Work at QBE Insurance Group
Luke Westell has been employed at QBE Insurance Group since 2018, currently serving as a Service Manager. In this role, he manages multiple teams of staff at various levels, focusing on leadership and development of both direct and non-direct reports. Prior to his current position, he worked as a Technical Services Officer at QBE from 2010 to 2018, where he contributed to various technical initiatives.
Previous Experience in Insurance
Before joining QBE Insurance, Luke Westell worked at Allianz Australia Limited as a Case Coordinator from 2008 to 2010. His career in the insurance industry began at CGU Insurance, where he served as an Injury Claims Consultant from 2004 to 2008. This extensive background in insurance has equipped him with valuable insights and skills relevant to his current role.
Leadership and Team Management
In his role as Service Manager, Luke Westell is responsible for managing multiple teams. He leads and develops staff at various levels, ensuring effective team dynamics and performance. His leadership approach emphasizes the importance of fostering growth and collaboration among team members.
Process Development and Implementation
Luke Westell develops and implements solution-focused processes and procedures. His work is informed by data analysis and industry awareness, allowing him to create effective strategies that enhance operational efficiency within his teams.
Stakeholder Relationship Management
Building and maintaining strong relationships with both internal and external stakeholders is a key aspect of Luke Westell's role. His ability to engage with various parties contributes to successful collaboration and communication across the organization.