Malcolm Flint
About Malcolm Flint
Malcolm Flint is a Business Improvement Manager for People Risk Claims at QBE Insurance, a position he has held since 2020 in Parramatta, NSW. He has over 16 years of experience with QBE Insurance, previously serving as Branch Manager and Manager of the National Service Centre.
Work at QBE Insurance Group
Malcolm Flint has been serving as the Business Improvement Manager for People Risk Claims at QBE Insurance since 2020. His role focuses on enhancing operational efficiency and improving processes within the claims department. Prior to this position, he held various roles within the organization, including Branch Manager and Manager of the National Service Centre. His extensive experience at QBE spans over 16 years, during which he has contributed to multiple facets of the company’s operations.
Previous Roles at QBE Insurance
Before assuming the role of Business Improvement Manager, Malcolm Flint worked as a Branch Manager at QBE Insurance from 2008 to 2020. In this capacity, he was responsible for overseeing branch operations and ensuring effective service delivery. Additionally, he served as the Manager of the National Service Centre from 2018 to 2020, where he managed national service operations and aimed to improve customer service standards.
Education and Expertise
Malcolm Flint studied at the University of Sydney from 1991 to 1995, where he pursued a degree in Industrial Relations, Economics, and History. He achieved a Master's Degree in Labour Law and Relations, which has equipped him with a strong foundation in economic principles and labor relations. This educational background supports his roles in business improvement and risk management.
Background
Malcolm Flint has a long-standing career in the insurance industry, primarily with QBE Insurance. His journey began in 2008, and over the years, he has held several managerial positions that have allowed him to develop a comprehensive understanding of the industry. His experience encompasses both operational management and strategic improvement initiatives.