Marija Lukac Licina
About Marija Lukac Licina
Marija Lukac Licina is a Case Manager at QBE Insurance in Sydney, New South Wales, Australia, where she has worked since 2012. She has a background in customer service and management, having previously held positions at Dodo Australia and Bupa Australia & New Zealand.
Work at QBE Insurance Group
Marija Lukac Licina has been employed at QBE Insurance Group since 2012, serving as a Case Manager. In this role, she is responsible for managing cases and ensuring effective communication with clients. Prior to her current position, she worked as a Claims Officer at QBE Insurance from 2007 to 2012, where she handled claims processing and customer inquiries.
Education and Expertise
Marija studied Management and Hospitality at Holmesglen from 2000 to 2002, gaining knowledge in organizational management and customer service. She also completed her secondary education at Eumemmerring Secondary College from 1994 to 1999. Her educational background supports her roles in customer service and case management.
Background
Marija began her career in customer service at Dodo Australia, where she worked as a Customer Service Officer for five months in 2007. She then joined Bupa Australia & New Zealand, serving in a similar capacity from 2004 to 2006. Her experience in these roles laid the foundation for her subsequent positions at QBE Insurance.
Career Progression
Marija's career has shown a steady progression in the field of customer service and case management. After her initial roles at Dodo Australia and Bupa Australia & New Zealand, she transitioned to QBE Insurance, where she has spent over a decade advancing from Claims Officer to Case Manager. Her experience reflects a commitment to the insurance industry and customer support.