Marirose Ramirez
About Marirose Ramirez
Marirose Ramirez is a Service Manager at QBE Insurance, specializing in Underwriting Property and Professional Indemnity. She has extensive experience in operations management, having previously worked at JPMorgan Chase & Co. in various roles.
Current Role at QBE Insurance Group
Marirose Ramirez serves as the Service Manager for Ao Underwriting Property and Professional Indemnity at QBE Insurance. She has held this position since 2013, accumulating over 11 years of experience in this role. In her capacity, she manages workflow, workload, and ad hoc requests within her team. Additionally, she is responsible for addressing escalated issues and acts as the primary contact for internal client service queries, ensuring effective communication and resolution.
Previous Experience at JPMorgan Chase & Co.
Prior to her current role, Marirose Ramirez worked at JPMorgan Chase & Co. in various positions from 2007 to 2013. She began as an Operations Associate from 2007 to 2009, then advanced to Operations Supervisor II from 2010 to 2013. During her tenure, she developed strong skills in managing operations and was involved in back office processes, focusing on meeting service level agreements (SLA) and key performance indicators (KPIs).
Education and Academic Background
Marirose Ramirez earned her Bachelor's degree from Batangas State University, where she studied from 1998 to 2002. Prior to that, she attended Saint Bridget College in Batangas City from 1995 to 1998. Her educational background has provided her with a solid foundation for her career in operations and management.
Skills and Expertise
Marirose Ramirez possesses advanced knowledge of Microsoft Office applications, including Excel, PowerPoint, Word, Access, and Macro. Her expertise includes managing workflow and addressing escalated issues effectively. She demonstrates proficiency in back office operations, ensuring that her team meets established service level agreements (SLA) and key performance indicators (KPIs).
Early Career at Spi Technologies
Before joining JPMorgan Chase & Co., Marirose Ramirez worked as a Document Specialist at Spi Technologies from 2004 to 2007. This role contributed to her foundational experience in operations and document management, further enhancing her skill set in the financial services sector.