Mark Thomas
About Mark Thomas
Mark Thomas serves as the Technical Assessing Manager at QBE Insurance, where he has worked since 2012. He promotes customer service excellence within the assessing teams and holds a Certificate Four in Motor Assessing.
Work at QBE Insurance Group
Mark Thomas has served as the Technical Assessing Manager at QBE Insurance since 2012. He operates in the regions of New South Wales, Australian Capital Territory, Queensland, and South Australia. In this role, he is responsible for promoting superior customer service within the Assessing teams. His leadership has contributed to significant growth within the team, including a successful doubling of staff numbers.
Education and Expertise
Mark Thomas completed his education at Colyton High School and furthered his studies at Granville TAFE. He holds a Certificate Four in Motor Assessing, which underlines his expertise in the field. Additionally, he has completed multiple I-Car courses as part of his trade-certified training, enhancing his technical knowledge and skills.
Background
Mark Thomas has worked in the insurance industry for over a decade, focusing on technical assessment. His career at QBE Insurance has been marked by a commitment to customer service and team development. His educational background and ongoing professional development reflect his dedication to the field of motor assessing.
Achievements
Mark Thomas has made significant contributions to the Institute of Accident Assessors, where he serves as President. In this capacity, he is responsible for arranging monthly trade-related training programs. He has also initiated efforts to have the Institute become a national training provider, demonstrating his commitment to advancing professional standards within the industry.