Mary Amabilis Florita
About Mary Amabilis Florita
Mary Amabilis Florita is a Claims Officer at QBE Insurance in Sydney, Australia, with a decade of experience in end-to-end claim management. She has previously worked in various roles at Teletech in Colorado, USA, and holds a Bachelor's degree in Management and Accounting.
Work at QBE Insurance Group
Mary Amabilis Florita has been employed as a Claims Officer at QBE Insurance Group since 2014. In her role, she manages end-to-end claim processes, which includes the processing of new insurance claim notifications and analyzing claims in accordance with policy schedules. Her tenure at QBE spans a decade, during which she has developed a comprehensive understanding of the insurance claims landscape in Sydney, New South Wales, Australia.
Previous Employment at Teletech
Prior to her current position, Mary worked at Teletech in various roles from 2008 to 2013. She began her career there as a Customer Service Representative and Technical Support Representative, where she honed her skills in responding to customer queries through phone and email. Later, she transitioned to the role of Training Assistant, contributing to the development and support of training programs for new employees.
Education and Expertise
Mary Amabilis Florita has a solid educational background. She studied at the University of San Carlos, where she earned a Bachelor of Science degree in Management and Accounting from 2003 to 2008. She also attended the University of San Jose - Recoletos, focusing on Education for one year in 2015. Additionally, she completed her early education at Saint Paul School of Medellin from 1999 to 2003. Her academic qualifications complement her expertise in end-to-end claim management.
Skills in Claims Management
Mary possesses strong skills in collecting accurate information and documentation necessary for processing insurance claims. Her expertise includes analyzing claims in accordance with policy schedules, which is vital for effective claims management. She has demonstrated her ability to handle customer inquiries effectively, showcasing her strong communication skills in both written and verbal formats.