Mary Austria

Customer Support Officer @ QBE Insurance Group

About Mary Austria

Mary Austria is a Customer Support Officer at QBE Insurance, where she has worked since 2015. She also has experience as a Claims Examiner at Chubb since 2017 and previously worked as a Customer Service Representative at Sykes from 2012 to 2015.

Work at QBE Insurance Group

Mary Austria has been employed at QBE Insurance Group as a Customer Support Officer since 2015. Over her nine years in this role, she has contributed to enhancing customer satisfaction and support processes within the organization. Her responsibilities include addressing customer inquiries and providing assistance with insurance-related issues.

Experience at Chubb

In addition to her role at QBE, Mary Austria has worked at Chubb as a Claims Examiner since 2017. With seven years of experience in this position, she is involved in evaluating and processing insurance claims, ensuring compliance with company policies and procedures.

Previous Experience at Sykes

Before her tenure at QBE, Mary Austria worked as a Customer Service Representative at Sykes from 2012 to 2015. During her three years there, she developed skills in customer interaction and support, which laid the foundation for her subsequent roles in customer service and claims examination.

Education and Expertise

Mary Austria earned her Bachelor's degree from the University of the East, where she studied from 2001 to 2005. She also attended Liceo de Cabuyao, furthering her educational background. Her academic achievements support her professional expertise in customer service and claims management.

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