Mary Ljubicic(pavlicevic)
About Mary Ljubicic(pavlicevic)
Mary Ljubicic (Pavlicevic) is a Technical Manager at QBE Insurance with over 13 years of experience in the insurance industry. She has a strong background in claims management, customer service, and business process improvement.
Work at QBE Insurance Group
Currently, Mary Ljubicic holds the position of Technical Manager at QBE Insurance, where she has been employed since 2011. Her tenure at QBE spans over 13 years, during which she has developed expertise in various aspects of the insurance industry. Prior to her role as Technical Manager, she worked as a Case Manager from 2005 to 2008 and as a Quality Assurance professional from 2008 to 2011. Her experience at QBE has contributed to her comprehensive understanding of insurance processes and customer service.
Current Role at Allianz Insurance
In addition to her role at QBE, Mary Ljubicic has been working at Allianz Insurance as a Return to Work Specialist since 2017. This position has allowed her to apply her skills in claims management and customer service. Her work in Geelong, Victoria, Australia, focuses on facilitating the return of individuals to work, demonstrating her commitment to supporting clients through the insurance process.
Education and Expertise
Mary Ljubicic studied at Sacred Heart College in Geelong from 1990 to 1995. Her educational background has laid the foundation for her career in the insurance industry. She possesses skills in claims management, customer service, and business process improvement, which are essential in her roles within the insurance sector.
Background in the Insurance Industry
Mary Ljubicic has a demonstrated history of working in the insurance industry, with significant experience at QBE Insurance and Allianz Insurance. Her career spans multiple roles, including Technical Manager, Case Manager, and Quality Assurance. This diverse experience has equipped her with a broad understanding of the industry's operational and customer service aspects.