Mary Pinticasi
About Mary Pinticasi
Mary Pinticasi is an IT Service Desk Analyst at QBE Insurance, where she has worked since 2015. She previously held the position of Technical Support Representative at Convergys from 2014 to 2015.
Work at QBE Insurance Group
Mary Pinticasi has been employed at QBE Insurance Group as an IT Service Desk Analyst since 2015. In this role, she has contributed to the company's IT support operations for a duration of nine years. Her responsibilities include providing technical assistance and support to end-users, ensuring efficient resolution of IT-related issues.
Previous Experience at Convergys
Prior to her tenure at QBE Insurance Group, Mary Pinticasi worked at Convergys as a Technical Support Representative from 2014 to 2015. During this one-year period, she gained experience in customer service and technical support, assisting clients with various technical inquiries and issues.
Professional Background
Mary Pinticasi has built a career in IT support, starting with her role at Convergys and continuing at QBE Insurance Group. Her experience spans technical support and service desk operations, where she has developed skills in troubleshooting and user assistance.