Matthew Donkin
About Matthew Donkin
Matthew Donkin is a Business Relationship Manager at QBE Insurance, where he has worked since 2014, focusing on improving Workers Compensation claims outcomes. He has a background in account management and IT support, with experience at several organizations including IAG, Suncorp Group, Allianz, and Austbrokers Abs.
Work at QBE Insurance Group
Matthew Donkin has held the position of Business Relationship Manager at QBE Insurance Group since 2014. In this role, he focuses on assisting clients with improving their Workers Compensation claims outcomes. His responsibilities include strategies aimed at reducing costs and managing premiums effectively. His tenure at QBE spans a decade, during which he has developed a strong understanding of the insurance landscape in Sydney, New South Wales, Australia.
Previous Experience in Insurance
Before joining QBE Insurance Group, Matthew Donkin worked at several notable organizations within the insurance sector. He served as Head of Account Management at IAG from 2010 to 2012, where he managed client relationships and account strategies. Prior to that, he was an Account Manager at Suncorp Group from 2008 to 2010, focusing on client accounts in Queensland, Australia. His career also includes a role as Account Manager for Workers Compensation at Austbrokers Abs from 2012 to 2014.
Early Career in IT Support
Matthew Donkin began his career in the insurance industry with a position at Allianz, where he worked as IT Support from 2006 to 2008 in Munich, Bavaria, Germany. This role provided him with foundational skills in technology and support services, which he later applied in his insurance career.
Specialization in Workers Compensation Solutions
Matthew Donkin specializes in developing innovative solutions for Workers Compensation, targeting corporate organizations and government agencies. His expertise lies in creating strategies that enhance claims outcomes and optimize cost management for clients. This specialization has been a consistent theme throughout his career in the insurance industry.