Matthew Evans
About Matthew Evans
Matthew Evans is a Customer Experience Manager at QBE Insurance, where he has worked since 2021. He has extensive experience in the insurance industry, having held various roles at QBE Insurance since 2005, including Senior Underwriter and Service Manager.
Work at QBE Insurance Group
Matthew Evans has held multiple positions at QBE Insurance Group over a span of more than 15 years. He began his career at QBE as an Underwriter from 2005 to 2010. Following this role, he served as a Senior Underwriter in the Newcastle Area from 2010 to 2013. He transitioned to the position of Service Manager - NSW/ACT for one year before becoming Service Manager - SME, a role he held from 2014 to 2021. Currently, he is the Customer Experience Manager - SME, a position he has occupied since 2021.
Education and Expertise
Matthew Evans studied at Waingels Copse School from 1983 to 1988. His educational background has contributed to his expertise in the insurance sector, particularly in underwriting and customer service management. His extensive experience at QBE Insurance has equipped him with a deep understanding of customer experience and service delivery in the insurance industry.
Background
Matthew Evans has a long-standing career in the insurance industry, primarily with QBE Insurance Group. He has worked in various capacities that have allowed him to develop a comprehensive skill set in underwriting and customer service. His career trajectory reflects a commitment to enhancing customer experiences and operational efficiency within the organization.
Achievements
Throughout his tenure at QBE Insurance, Matthew Evans has contributed to various initiatives aimed at improving customer experience and service delivery. His roles have involved significant responsibilities in managing teams and processes that support the company's objectives in the insurance market. His long service at QBE demonstrates his dedication to the organization and the industry.