Maureen Pelaez
About Maureen Pelaez
Maureen Pelaez serves as a Personal Assistant to the Chief Information Security Officer at QBE Insurance, where she has worked since 2018. With extensive experience in administrative roles across various financial institutions, she possesses strong skills in customer service, event management, and budget management.
Work at QBE Insurance Group
Maureen Pelaez has been serving as the Personal Assistant to the Chief Information Security Officer at QBE Insurance since 2018. In this role, she supports the executive in various administrative tasks, ensuring effective communication and coordination within the organization. Her experience in the financial services sector contributes to her ability to manage sensitive information and maintain high standards of security.
Previous Experience in Financial Services
Prior to her current position, Pelaez worked at National Australia Bank for ten years as a Personal Assistant to the Chief Information Security Officer. She also held various roles at ING DIRECT Australia, including Senior Support Officer and Management Assistant. Her career began at AMP as a Team Assistant in Property Accounts. These roles have equipped her with extensive knowledge in administrative support and customer service within the financial sector.
Education and Expertise
Maureen Pelaez studied at the University of Western Sydney, where she earned a Bachelor of Communication with a focus on Public Relations. She also completed a Diploma in Business, Management, Marketing, and Related Support Services from the Australian Institute of Management in 2016. Additionally, she holds a Diploma in Event Management and Public Relations from the Fitzwilliam Institute Group, obtained in 2011. Her educational background supports her skills in communication, event management, and customer relations.
Skills and Competencies
Pelaez possesses a diverse skill set that includes proficiency in software tools such as Lotus Notes, Excel, Outlook, PowerPoint, Visio, and Word. She has experience in budget management and change management, demonstrating a strong customer service focus. Her attention to detail and time management skills are complemented by her ability to thrive under pressure, both independently and as part of a team.
Background in Administrative Support
With a strong background in administrative and secretarial roles, Maureen Pelaez has developed significant expertise in various areas including event management, database administration, and office management. Her roles have involved mentoring, logistics, and financial management, which have contributed to her resourcefulness and proactive approach to work. Her extensive experience in the financial services sector has further honed her administrative skills.