Megan Prendergast
About Megan Prendergast
Megan Prendergast serves as the Head of Agency Claims at QBE Insurance, a position she has held since 2020. With extensive experience in various roles within QBE Insurance and nib Group, she has developed a strong background in claims management and product development.
Current Role at QBE Insurance Group
Megan Prendergast serves as the Head of Agency Claims at QBE Insurance, a position she has held since 2020. In this role, she oversees the agency claims process, ensuring efficient operations and effective claims management. Her leadership is focused on enhancing the claims experience for clients and improving operational effectiveness within the agency framework.
Previous Experience at QBE Insurance Group
Megan Prendergast has extensive experience at QBE Insurance, where she held various roles over a span of 15 years. She was the National Claims Manager for Travel Insurance from 2017 to 2019, and prior to that, she served as Manager of Marketing & Product Development for AAP - Credit & Surety from 2014 to 2017. Additionally, she worked as an Operational Effectiveness Consultant in Asia for six months in 2005, and held multiple positions in claims, sales, and IT roles in Property & Casualty from 1998 to 2001.
Education and Professional Development
Megan Prendergast holds a Bachelor of Commerce (BCom) in Insurance from Deakin University, which she completed from 1997 to 2001. She also achieved Fellowship (CIP) through ANZIIF in 2001. Furthering her education, she completed a Certificate IV in Front Line Management in 2015 and participated in the Executive Leadership Program at McKinsey & Company Inc. in 2017.
Career at nib Group
Before returning to QBE Insurance, Megan Prendergast worked at nib Group as the Head of Claims for Travel Insurance from 2019 to 2020. In this role, she was responsible for managing the claims process and ensuring compliance with industry standards, contributing to the overall effectiveness of the travel insurance claims operations.
Roles in Business Development and Management
Throughout her career, Megan Prendergast has held various managerial positions, including Business Development Manager for Credit & Surety at QBE Insurance from 2006 to 2012. She also served as Manager - General Distribution - Trade Credit from 2012 to 2014. Her roles have focused on driving business growth and enhancing product offerings within the insurance sector.