Meriel Campana
About Meriel Campana
Meriel Campana is an IT Service Desk Analyst at QBE Insurance, where she has worked since 2015. She has previous experience in technical support roles at Stream Global Services and Convergys.
Work at QBE Insurance Group
Meriel Campana has been employed at QBE Insurance Group as an IT Service Desk Analyst since 2015. Over the course of her nine-year tenure, she has contributed to the company's IT support operations, assisting users with technical issues and ensuring efficient service delivery. Her role involves troubleshooting, resolving incidents, and providing support to enhance the overall user experience within the organization.
Previous Employment Experience
Before joining QBE Insurance Group, Meriel Campana worked at Stream Global Services as a Dell Technical Support Professional from 2008 to 2013. During this five-year period, she provided technical assistance and support for Dell products. Following this role, she served as a Microsoft Technical Support Engineer at Convergys from 2013 to 2015, where she focused on resolving customer issues related to Microsoft software and services.
Education and Expertise
Meriel Campana earned her bachelor's degree from Cebu Technological University, completing her studies from 2004 to 2008. This educational background has equipped her with foundational knowledge and skills relevant to her career in IT support. Her expertise encompasses technical troubleshooting, customer service, and effective communication, which are essential in her current role.