Meuryz Cleomar Jimenez
About Meuryz Cleomar Jimenez
Meuryz Cleomar Jimenez is an Information Technology Support Specialist with over 11 years of experience at QBE Insurance in Sydney, Australia. He has contributed to process improvements by creating an IT Manual and developing management procedures for incidents and problems.
Work at QBE Insurance Group
Meuryz Cleomar Jimenez has been employed at QBE Insurance Group since 2013, serving as an Information Technology Support Specialist. Over the course of 11 years in this role, he has developed and maintained problem and incident management processes and procedures within QBE Shared Services. His responsibilities include managing system problems and outages, ensuring issues are escalated to the appropriate groups. Additionally, he has coordinated with vendors to resolve printer issues and ensure accurate billing for printer services.
Education and Expertise
Meuryz Cleomar Jimenez studied at Don Bosco Technical Institute in Makati from 2004 to 2008, completing a four-year program. He then pursued higher education at De La Salle - College of Saint Benilde, where he earned a Bachelor of Science degree in Information Systems from 2008 to 2012. His educational background provides a strong foundation for his role in information technology support.
Background
Before joining QBE Insurance Group, Meuryz Cleomar Jimenez worked as an IT Specialist at Infoserve in Leeds, United Kingdom, from 2012 to 2013. In this position, he was responsible for deploying IT assets, including monitors, Cisco phones, and Wyse terminals. His experience at Infoserve contributed to his technical skills and knowledge in IT support.
Achievements in IT Process Improvement
In his current role at QBE Insurance Group, Meuryz Cleomar Jimenez created and updated the IT Manual to streamline processes and improve efficiency. This initiative reflects his commitment to enhancing operational workflows within the organization.