Michael Adams
About Michael Adams
Michael Adams is an Insights Manager specializing in Claims Business Intelligence at QBE Insurance, where he has worked since 2019. He has a strong background in data analytics and business intelligence, with previous roles at Phillip Island Nature Parks, BT Financial Group, and Commonwealth Bank.
Current Role at QBE Insurance Group
Michael Adams serves as the Insights Manager in the Claims Business Intelligence division at QBE Insurance. He has held this position since 2019, contributing to the organization for a total of five years. In this role, he has been instrumental in developing the Data and Analytics Platform (DAP) Datawarehouse, enhancing the company's analytical capabilities. He also manages the publication and access of dashboards using Power BI, ensuring effective data visualization and reporting.
Previous Experience at QBE Insurance
Before his current role, Michael worked as a Business Analyst at QBE Insurance from 2017 to 2019. During this two-year tenure in Newcastle, Australia, he focused on improving claims processes and analytics. His efforts included reengineering claims recoveries reporting, which enhanced reporting frequency and performance.
Educational Background
Michael Adams has a strong educational foundation in business and technology. He earned a Master of Information Technology from the University of Newcastle, studying from 2014 to 2016. He also holds a Bachelor of Business and a Bachelor of Commerce from the same university, which he completed between 2009 and 2014. Additionally, he obtained a Bachelor of Business in International Business from Yunnan University of Finance and Economics, studying there from 2012 to 2013.
Professional Experience in Data Analytics
In addition to his role at QBE, Michael has experience as a Data Analytics Instructor at General Assembly in 2018. He also worked as an Analyst in Client & Strategic Insights at Commonwealth Bank from 2016 to 2017. His earlier roles include positions at BT Financial Group as a Financial Consultant and Reporting Analyst, where he focused on wealth analytics and insights.
Key Projects and Contributions
Michael has led significant projects during his career, including the development of a 'COVID-19 Claims Insights' dashboard for executive use during the pandemic. He has also engineered innovative data sets from legacy QBE data assets, which have enhanced strategic decision-making within the organization.