Michael Lomax
About Michael Lomax
Michael Lomax is a Senior Technician at QBE Insurance with extensive experience in handling large loss personal injury claims in the motor insurance sector. He has worked in various roles, including managing a technical unit and providing training to teams, and has been with QBE since 2005.
Work at QBE Insurance Group
Michael Lomax has been employed at QBE Insurance as a Senior Technician since 2005. In this role, he acts as the primary contact for discussing the settlement of disputed liability cases with claimant solicitors, aiming to reduce litigation costs. He is responsible for maintaining a technical library and manages a spreadsheet of cases that exceed individual claims handling authority, which serves as development cases for team members. His expertise includes handling large loss personal injury claims within the motor insurance sector.
Education and Expertise
Michael Lomax studied at Hellesdon High School, where he completed eight O-Levels and achieved three A-Level passes in English, History, and Art from 1973 to 1980. He furthered his education at Hellesdon Sixth Form, where he focused on his A-Level studies. His professional expertise lies in managing complex injury claims, particularly in the motor insurance sector, and he has a background in coaching and mentoring in-house Personal Injury teams.
Background
Before joining QBE Insurance, Michael Lomax worked at Churchill Insurance as a Technical Claims Controller from 1999 to 2005. In this position, he gained experience in managing technical claims and developed skills that contributed to his current role. His career has included participation in Case Management Conferences, Joint Settlement Meetings, and discussions with Barristers, highlighting his involvement in the legal aspects of claims management.
Achievements
Throughout his career, Michael Lomax has contributed to the field of personal injury claims management by conducting regular internal and external audits of clients and liaising directly with them. He reviews cases with handlers to determine immediate and future reserves, tactics, and special handling requirements. His role in coaching and mentoring has also played a significant part in the development of in-house teams at QBE Insurance.