Michael Sheridan
About Michael Sheridan
Michael Sheridan is an Information Technology Program Manager with extensive experience in managing IT programs and projects across various organizations in Australia. He currently works at QBE Insurance, specializing in cloud deployment, transformation, and ITIL Service Management.
Work at QBE Insurance Group
Michael Sheridan has been serving as an Information Technology Program Manager at QBE Insurance since 2021. In this role, he is responsible for overseeing major transformation programs, which include managing outsourced partner delivery with significant multi-year budgets. His work focuses on rationalizing technology solutions and managing corporate risk for one of the world's largest insurance companies.
Previous Employment Experience
Prior to his current role at QBE Insurance, Michael Sheridan held several key positions in the information technology sector. He worked at Lendlease as an Information Technology Program Manager for one year in 2019. He also served as an IBM IT Service Management Project Manager at Transport for NSW for six months in 2015. His experience includes a three-year tenure at Vodafone Australia as an IBM IT Portfolio Manager from 2007 to 2010, and a significant eleven-year period at IBM as an IT Program Manager from 2005 to 2016.
Education and Expertise
Michael Sheridan earned a Bachelor's Degree in Computer Science from The University of Wolverhampton. His educational background supports his specialization in cloud deployment and transformation, ITIL Service Management, and complex system integration. He possesses a deep technical applications development background that enhances his project and program delivery capabilities.
Management and Leadership Skills
Michael Sheridan has extensive experience in managing offshore teams and fostering relationships across all levels of client organizations. His previous roles include serving as an IBM IT Service Management Programme Manager at National Australia Bank and Westpac Group, where he worked for four and six years respectively. He also held the position of Programme Director at Tribal Group for three years, demonstrating his leadership in various IT management capacities.
Technical Project Management Background
Michael Sheridan's career includes significant roles that emphasize his project management expertise. He worked at Alcatel-Lucent as a Platform Manager for seven years and at Optus as an IBM Senior IT Project Manager for two years. His diverse experience in these roles has equipped him with the skills necessary for effective program delivery and management in complex IT environments.