Monica Gebran
About Monica Gebran
Monica Gebran is a Case Manager specializing in Workers Compensation at QBE Insurance, where she has worked since 2020. She holds a Bachelor's degree in Business, Marketing, and Human Resource Management from Western Sydney University and has experience in managing complex claims for Corrective Services NSW.
Work at QBE Insurance Group
Monica Gebran has been employed at QBE Insurance Group since 2020, where she serves as a Case Manager in Workers Compensation. In this role, she manages a portfolio of high complexity claims, specifically for Corrective Services NSW. Her responsibilities include assessing claims, coordinating with stakeholders, and ensuring compliance with relevant regulations. This position highlights her expertise in the workers' compensation sector and her ability to handle intricate cases effectively.
Previous Experience at EML
Prior to her current role at QBE Insurance, Monica Gebran worked at Employers Mutual Limited (EML) as a Claims Advisor for a duration of seven months in 2020. During her time at EML, she gained valuable experience in claims management, which contributed to her understanding of the workers' compensation landscape. This role provided her with foundational skills that she has since applied in her current position.
Education and Expertise
Monica Gebran earned her Bachelor's degree from Western Sydney University, where she studied Business, Marketing, and Human Resource Management from 2016 to 2019. This educational background has equipped her with a comprehensive understanding of business operations and human resource practices, which are essential in her roles within the insurance and retail sectors.
Sales Experience at David Jones and Wanted Shoes
Monica has extensive experience in sales, having worked as a Sales Assistant at David Jones since 2016 for eight years. In addition, she was employed at Wanted Shoes as a Sales Assistant from 2017 to 2019 for two years. These roles have allowed her to develop strong customer service skills and an understanding of retail dynamics, which complement her professional expertise in claims management.
Involvement in TMF Claims Management
In her professional journey, Monica Gebran has been involved in the management of Treasury Managed Fund (TMF) claims. This experience has further enhanced her capabilities in handling complex claims and understanding the intricacies of financial management within the insurance industry.