Nathan Fuller
About Nathan Fuller
Nathan Fuller serves as the Head of Core Claims at QBE Insurance, where he has worked since 2018. He oversees a team of approximately 230 individuals and manages claims across various product lines, handling around 100,000 claims at any given time.
Current Role at QBE Insurance Group
Nathan Fuller serves as the Head of Core Claims at QBE Insurance, a position he has held since 2018. In this role, he oversees claims management for cases valued up to £250,000. He manages a team of approximately 230 individuals and supervises an offshore operation comprising around 130 staff members. His responsibilities include ensuring efficient claims processing and maintaining high standards of service delivery.
Previous Positions at QBE Insurance
Nathan Fuller has held multiple positions at QBE Insurance prior to his current role. He served as the International & FSM Claims Manager for 11 months in 2017-2018, where he managed approximately 100,000 claims across various product lines. He also worked as the Claims Service Delivery Manager from 2012 to 2014 and as the Head of Property, Casualty, and Motor Claims for 8 months in 2018. Additionally, he was the Casualty Claims Manager from 2014 to 2017 and the Assistant Claims Manager - Technical from 2010 to 2012.
Claims Management Experience
With extensive experience in claims management, Nathan Fuller has handled a diverse range of claims across multiple product lines, including UK and International Property, Casualty, Motor, Professional and Financial Lines, and Marine. His role involves managing a significant volume of claims, ensuring that processes are efficient and compliant with industry standards.
Team Leadership and Management
Nathan Fuller is responsible for leading a large team within the claims department at QBE Insurance. He directly manages around 230 employees and oversees an additional offshore team of approximately 130 individuals. His leadership focuses on optimizing team performance and enhancing the overall claims management process.