Nick Rouen
About Nick Rouen
Nick Rouen is a Change Manager at QBE Insurance in Sydney, Australia, with a diverse background in learning and development, performance coaching, and process improvement. He has worked at QBE Insurance in various roles since 2011 and holds a Bachelor of Arts in History from the University of Wollongong.
Current Role as Change Manager at QBE Insurance
Nick Rouen has been serving as a Change Manager at QBE Insurance since 2021. In this role, he focuses on implementing and managing change initiatives within the organization. His responsibilities include assessing the impact of changes, developing strategies for effective implementation, and ensuring that all stakeholders are engaged throughout the process. His experience in various roles within QBE has equipped him with a comprehensive understanding of the company's operations and culture.
Previous Experience at QBE Insurance
Nick Rouen has held multiple positions at QBE Insurance, contributing to various departments from 2013 to 2021. He started as a Team Administrator in National Operations for Workers Compensation, followed by roles such as HR Coordinator, Performance Coach, and Learning and Development Partner. His diverse experience within the company has allowed him to develop a robust skill set in training, development, and operational management.
Educational Background
Nick Rouen completed his Bachelor of Arts (B.A.) in History at the University of Wollongong, studying from 2003 to 2010. Prior to his university education, he attended Hurlstone Agricultural High School from 1997 to 2002. His educational background has provided him with a foundation in critical thinking and analysis, which he applies in his professional roles.
Key Contributions and Projects at QBE Insurance
Throughout his tenure at QBE Insurance, Nick Rouen has made significant contributions to various initiatives. He played a key role as the Education lead for the Reconciliation Action Plan group and was involved in designing and facilitating training programs for the Elders Insurance network across Australia. Additionally, he assisted in establishing processes in the Group Shared Services Centre at the QBE Manila office and led the design and delivery of a reward and recognition platform launched in early 2018.
International Internship Program Involvement
Nick Rouen contributed to an international internship program aimed at providing opportunities for star staff from the Philippines office. This program allowed participants to gain insights and experience within the Australian business context. His involvement in this initiative reflects his commitment to fostering talent and promoting cross-cultural understanding within the organization.