Nicole Busch
About Nicole Busch
Nicole Busch is a Senior Claims Specialist at QBE Insurance, where she has worked since 2019. With a background in managing litigation related to insurance claims and diverse experience across various insurance roles, she holds a Bachelor of Science in Criminal Justice from the University of Wisconsin-Platteville.
Work at QBE Insurance Group
Nicole Busch has been employed at QBE Insurance Group since 2019, serving as a Senior Claims Specialist. In this role, she manages a diverse range of claims, including slip and falls, food contamination, and drowning incidents. Prior to her current position, she held various roles at QBE, including Claims Representative from 2009 to 2012, Senior Claims Representative from 2012 to 2013, and Senior Claims Representative - ABI from 2017 to 2019. Her extensive experience at QBE has contributed to her expertise in the insurance claims process.
Education and Expertise
Nicole Busch earned a Bachelor of Science (BS) degree in Criminal Justice/Police Science from the University of Wisconsin-Platteville, where she studied from 1999 to 2004. This educational background has provided her with a solid foundation for her career in insurance claims. She possesses expertise in managing complex bodily injury claims resulting from multi-vehicle accidents and has experience with various types of insurance policies, including contractors and garage keepers policies.
Background
Nicole Busch completed her high school education at North High School from 1996 to 1999. Following her graduation, she pursued higher education and later entered the insurance industry. Her career has included various positions in claims management, providing her with a comprehensive understanding of the insurance landscape and the intricacies involved in handling claims.
Previous Experience in Claims Management
Before her tenure at QBE Insurance Group, Nicole Busch worked at Sedgwick as a Claims Examiner for the QBE Account from 2013 to 2016. She also held the position of Claims Representative II at West Bend Mutual Insurance from 2016 to 2017. Her previous roles have equipped her with valuable skills in claims examination and customer guidance throughout the claims process.
Claims Handling and Customer Guidance
In her role as a Senior Claims Specialist, Nicole Busch specializes in providing guidance to customers throughout the claims process. She focuses on achieving optimal outcomes for her clients, leveraging her experience in managing litigation related to insurance claims. Her ability to navigate complex claims scenarios enhances her effectiveness in the insurance sector.