Niveditha Ravulapalli
About Niveditha Ravulapalli
Niveditha Ravulapalli is a Claims Officer at QBE Insurance in Melbourne, Australia, with a background in customer service and claims consultancy. She holds a master's degree in information systems from Federation University Australia.
Work at QBE Insurance Group
Niveditha Ravulapalli has been employed at QBE Insurance Group since 2021. In her role as a Claims Officer, she is responsible for managing and processing insurance claims. Her position requires a thorough understanding of claims procedures and customer service, ensuring that clients receive timely and accurate assistance. She is based in Melbourne, Victoria, Australia.
Previous Experience in Claims Services
Before joining QBE Insurance Group, Niveditha worked at Innovation Group (Claims Services) Pty Ltd. as a motor claims consultant from 2016 to 2020. In this role, she focused on handling motor insurance claims, providing support to clients throughout the claims process. Her experience in this position contributed to her expertise in the claims management field.
Customer Service Background
Niveditha began her career at The Probe Group, where she served as a Customer Service Representative from 2014 to 2016. This role involved direct interaction with customers, addressing inquiries, and resolving issues. Her time at The Probe Group helped her develop strong communication and problem-solving skills, which are essential in her current role.
Education and Expertise
Niveditha holds a master's degree in information systems from Federation University Australia. This educational background provides her with a solid foundation in technology and data management, which is beneficial in her work within the insurance industry. Her academic achievements complement her practical experience in claims processing.