Norm Casamento
About Norm Casamento
Norm Casamento serves as the Head of Motor Claims at QBE Insurance, a position he has held since 2016. He has extensive experience in the insurance industry, having previously worked in various roles at IAG, including Senior Manager and Procurement Manager.
Work at QBE Insurance Group
Norm Casamento has been serving as the Head of Motor Claims at QBE Insurance since 2016. In this role, he oversees the management and operations of motor claims, ensuring efficient processes and customer satisfaction. Prior to this position, he worked as the National Technical Manager - Claims at QBE from 2015 to 2016, where he focused on technical aspects of claims management.
Previous Experience at IAG
Before joining QBE Insurance, Norm Casamento held various roles at IAG. He worked as a Senior Manager for National Motor Claims from 2013 to 2015 and as a Senior Manager for National Operations - Sales & Service from 2014 to 2016. His experience also includes serving as the Contact Centre Manager from 2011 to 2012 and as a Senior Manager for National Contact Centres from 2012 to 2013. Additionally, he was a Procurement Manager from 2007 to 2009 and a Major Event Manager from 2009 to 2011.
Career Timeline
Norm Casamento's career spans several key positions within the insurance sector. He began his tenure at IAG in 2007 as a Procurement Manager and progressed through various roles, including Major Event Manager and Contact Centre Manager. His leadership in motor claims began in 2013, culminating in his current position at QBE Insurance in 2016.
Location and Industry
Norm Casamento operates primarily in Sydney, Australia, within the insurance industry. His roles have focused on claims management, operations, and customer service, contributing to the efficiency and effectiveness of motor claims processes in the region.