Norman Calleja
About Norman Calleja
Norman Calleja serves as the Program Management Lead for Data and Analytics with a focus on Machine Learning at QBE Insurance, a position he has held since 2021 in Cebu. He has extensive experience in workforce management and analytics, having worked in various roles across multiple companies over the past decade.
Work at QBE Insurance Group
Norman Calleja currently serves as the Program Management Lead for Data and Analytics with a focus on Machine Learning at QBE Insurance. He has held this position since 2021, contributing to the company's operations in Cebu. Prior to this role, he worked as the WFM Manager and Scheduling Lead at QBE Insurance from 2015 to 2021, where he was responsible for workforce management and scheduling processes.
Professional Experience in Workforce Management
Calleja has extensive experience in workforce management. He worked at VXI Global Holdings in various roles, including as a Workforce Scheduler from 2011 to 2013 and as a Senior Reporting Analyst from 2010 to 2011. He also served as a Realtime Analyst for 5 months in 2009. His experience includes a position as Global Workforce Management - Reports and Metrics Supervisor at Qualfon for 9 months in 2015 and as a Global Workforce Scheduling Coordinator from 2013 to 2015.
Education and Expertise
Norman Calleja earned a Bachelor of Science in Computer Engineering from AMA University, where he studied from 1990 to 1995. His educational background provides a strong foundation for his expertise in data analytics and machine learning, which he applies in his current role at QBE Insurance.
Career Progression in the Philippines
Calleja's career has progressed through various positions in the Philippines, primarily in Cebu and Quezon City. He has accumulated over a decade of experience in workforce management and analytics, demonstrating a consistent trajectory in his professional development within the industry.