Olivia Baker
About Olivia Baker
Olivia Baker is a Fraud Intelligence Analyst at QBE Insurance, where she has worked since 2019. She has a diverse professional background that includes roles in legal, cosmetics, insurance, and property management, along with a Master's degree in Fraud and Financial Crime from Charles Sturt University.
Work at QBE Insurance Group
Olivia Baker has been employed at QBE Insurance Group as a Fraud Intelligence Analyst since 2019. In this role, she focuses on identifying and mitigating fraudulent activities within the insurance sector. Her responsibilities include analyzing data patterns, investigating suspicious claims, and collaborating with other departments to enhance fraud prevention strategies.
Education and Expertise
Olivia Baker holds a Master's Degree in Fraud and Financial Crime from Charles Sturt University, which she completed between 2018 and 2022. This academic background equips her with specialized knowledge in detecting and preventing financial crimes, making her a valuable asset in her current role as a Fraud Intelligence Analyst.
Previous Work Experience
Before joining QBE Insurance Group, Olivia Baker gained diverse experience in various roles. She worked as a Litigation Paralegal at Baycorp from 2016 to 2017, and as an Investigation Coordinator at CommInsure from 2017 to 2019. Additionally, she held positions as a Customer Resolutions Specialist and a Makeup Artist at Napoleon Perdis Cosmetics, showcasing her adaptability across different industries.
Career Progression in the Insurance Sector
Olivia Baker's career in the insurance sector includes significant roles at CommInsure, where she served as an Investigation Coordinator and a Customer Resolutions Specialist. Her experience in these positions provided her with insights into the complexities of insurance claims and customer service, contributing to her effectiveness in her current role at QBE Insurance.
Early Career Background
Olivia Baker's early career includes positions in property management and banking. She worked as a Property Manager at Century 21 and KME Property Ltd, and as a Business Banking Specialist at Commonwealth Bank. These roles helped her develop strong organizational and customer service skills, which have been beneficial throughout her career.