Orlanda Costa
About Orlanda Costa
Orlanda Costa is a Technical Improvement Manager at QBE Insurance, where she has worked since 2015. She has over two decades of experience in various roles within the company, including Service Manager and Case Manager.
Work at QBE Insurance Group
Orlanda Costa has held multiple positions at QBE Insurance Group since 1995. She began her career as a Case Manager in front end claims, serving for 13 years until 2008. Following this role, she worked as a Premium Officer for two years before transitioning to the position of Technical Manager from 2008 to 2010. After a brief period, she became a Service Manager from 2010 to 2015. Since 2015, she has been serving as the Technical Improvement Manager, contributing to the company's operational efficiency and technical enhancements.
Background
Orlanda Costa began her professional journey at the State Revenue Office in Melbourne, where she worked for one year from 1992 to 1993. She then joined QBE Insurance Group, where she has built a long-standing career spanning over two decades. Her extensive experience within the organization has allowed her to develop a deep understanding of the insurance industry and its operational processes.
Education and Expertise
While specific educational qualifications are not provided, Orlanda Costa's extensive experience in various roles at QBE Insurance indicates a strong foundation in insurance operations and technical management. Her progression from Case Manager to Technical Improvement Manager reflects her expertise in claims management, service delivery, and process improvement within the insurance sector.
Career Timeline
Orlanda Costa's career at QBE Insurance spans from 1995 to the present. She started as a Case Manager from 1995 to 2008, then served as a Premium Officer from 1993 to 1995. After that, she held the position of Technical Manager from 2008 to 2010, followed by Service Manager from 2010 to 2015. Since 2015, she has been the Technical Improvement Manager, indicating a continuous commitment to her professional development and the organization.