Owen Parsons
About Owen Parsons
Owen Parsons is a Claims Analyst at QBE Insurance with 16 years of experience in the insurance industry. He specializes in data visualization and has developed management information systems, conducted user acceptance testing, and created predictive models for claims management.
Work at QBE Insurance Group
Owen Parsons has been employed at QBE Insurance as a Claims Analyst since 2008. Over his 16-year tenure, he has developed and maintained a Management Information suite that serves various levels of the business and external customers across multiple insurance classes, including the London market. His role involves conducting User Acceptance Testing for a new Data Warehouse, ensuring that systems meet user requirements and function effectively.
Previous Experience at Capita
Prior to joining QBE Insurance, Owen Parsons worked at Capita as a Planning Coordinator from 2003 to 2008. During his five years in this position, he created complex Excel-based models aimed at predicting future claims volumes and resource requirements. This experience contributed to his analytical skills and understanding of operational planning within the insurance sector.
Education and Expertise
Owen Parsons studied at The University of Sheffield, where he earned a Bachelor of Science (BSc) Hons in Biochemistry from 2000 to 2003. He holds professional qualifications including Prince 2 Practitioner and CertCII. His expertise extends to data visualization, with proficiency in tools such as Tableau, SSRS, PowerBI, and Business Objects for dashboard design.
Process Improvement and Methodologies
Owen Parsons has actively participated in running process improvement workshops utilizing Six Sigma and Lean principles. He has also served as a Subject Matter Expert on a project focused on developing a new claims reporting platform, contributing his knowledge and experience to enhance operational efficiency.