Patricia Arevalo
About Patricia Arevalo
Patricia Arevalo serves as the National Technical Manager for Specialty Claims at QBE Insurance, where she has worked since 2017. With over a decade of experience in various roles at QBE, she emphasizes team growth and authentic leadership in her management approach.
Work at QBE Insurance Group
Patricia Arevalo has held multiple roles at QBE Insurance Group, demonstrating a progressive career in claims management. She began her tenure in 2008 as a Claims Officer, where she worked for four years. In 2012, she transitioned to the role of Technical Claims Officer for ANZ General Insurance Claims, serving until 2014. Following this, she took on the position of Service Manager for ANZ General Insurance Claims for eight months in 2014. Arevalo then served as Service Manager for Consumer Credit Insurance Claims from 2014 to 2016. After a brief stint as National Manager for A&H and CCI Claims in 2016, she has been the National Technical Manager for Specialty Claims since 2017.
Education and Expertise
Patricia Arevalo possesses extensive experience in the insurance sector, particularly in claims management. Her expertise encompasses various areas, including Consumer Credit Insurance, Accident and Health, Marine, Aviation, Builders Warranty, and Mitsui Claims. Arevalo emphasizes fostering growth and development within her teams, ensuring that the skills and knowledge gained endure beyond her tenure. She advocates for a leadership style that prioritizes credibility and authenticity, which is essential in dynamic work environments.
Background
Prior to her extensive career at QBE Insurance, Patricia Arevalo worked at Suncorp Group as a Sales and Service Specialist from 2004 to 2008. This role provided her with foundational skills in customer service and sales, which she has applied throughout her career in the insurance industry. Arevalo's background in both sales and claims management has contributed to her comprehensive understanding of the insurance landscape.
Achievements
Throughout her career at QBE Insurance, Patricia Arevalo has successfully overseen claims across diverse areas, including CCI, A&H, Marine, Aviation, Builders Warranty, and Mitsui Claims. Her leadership approach focuses on building a strong team dynamic and ensuring the sustainability of growth and development initiatives. Arevalo's commitment to fostering a credible and authentic leadership style has positively influenced her teams and the broader organizational culture.