Pristine Ping Besinga
About Pristine Ping Besinga
Pristine Ping Besinga serves as the Operations Team Lead at QBE Insurance in Sydney, Australia, where she has worked since 2015. She has extensive experience in operations and customer service, having held various leadership roles in companies such as Teleperformance and Aegis Peoplesupport Philippines Inc.
Work at QBE Insurance Group
Pristine Ping Besinga has been employed at QBE Insurance Group as an Operations Team Lead since 2015. In this role, she oversees operational processes and ensures efficient service delivery within the organization. Her tenure at QBE spans over nine years, during which she has contributed to various operational improvements and team management initiatives.
Previous Experience in Operations Management
Before joining QBE Insurance Group, Pristine worked at Aegis Peoplesupport Philippines Inc. as a Team Lead in Operations from 2011 to 2014. She was promoted to this position after two years of experience as a Customer Service Representative in a Health Care Insurance Account. Additionally, she held a Team Lead position at Teleperformance for nine months in Paris, Île-de-France, France, from 2014 to 2015.
Education and Expertise
Pristine Ping Besinga studied at the University of San Carlos, where she earned a Bachelor of Science degree in Psychology from 2006 to 2010. She also attended Urios College, completing two separate programs from 1997 to 2002 and from 2002 to 2006. Her educational background supports her expertise in operations and human resources.
Human Resources Experience
Pristine gained initial experience in human resources as an intern at Norkis Group of Companies from 2009 to 2010. This role provided her with foundational knowledge in HR practices, which complemented her later positions in operations management.
Certifications and Training
Pristine completed the LTV-TOPS Certification Training in February 2015, enhancing her operational management skills. She also participated in LEAN Training in February 2016, focusing on process improvement methodologies that contribute to operational efficiency.