Ralph Ong
About Ralph Ong
Ralph Ong serves as the Gssc Head of IT Operations at QBE Insurance in Sydney, Australia, where he has worked since 2016. He specializes in implementing advanced technologies, including Blockchain and RPA, and has extensive expertise in IT operations management.
Work at QBE Insurance Group
Ralph Ong has been serving as the GSSC Head of IT Operations at QBE Insurance Group since 2016. His role involves overseeing IT operations within the organization, ensuring that technology systems function efficiently to support business objectives. Based in Sydney, New South Wales, Australia, Ong has contributed to the company's operational effectiveness for over eight years.
Education and Expertise
Ralph Ong possesses a strong background in advanced technologies, particularly in Blockchain and Robotic Process Automation (RPA). His expertise extends to managing IT operations with a focus on frameworks and tools such as ITIL, SAP, Service Now, Analytics, and D365. This diverse skill set enables him to implement and manage complex IT solutions effectively.
Background
Ralph Ong has significant experience in managed services, which enhances the efficiency and effectiveness of IT operations. His knowledge and hands-on experience in various technological domains allow him to address operational challenges and drive improvements in service delivery.
Achievements
During his tenure at QBE Insurance Group, Ralph Ong has played a pivotal role in implementing advanced technologies, including Blockchain and RPA. His contributions have been instrumental in optimizing IT operations and aligning them with the company's strategic goals.