Ramiza Z.
About Ramiza Z.
Ramiza Z. is a Complex Insurance Specialist at QBE Insurance, where she has worked since 2021. She has previous experience in various roles at QBE Insurance and McDonald's, and holds a Bachelor of Psychology and Criminology from Western Sydney University.
Work at QBE Insurance Group
Ramiza Z. has held multiple roles at QBE Insurance Group. She began her tenure as a Sales and Service Specialist from 2019 to 2020 in Parramatta, New South Wales, Australia, where she focused on customer service and sales processes. Following this role, she worked as a Test Analyst on a project basis for eight months in 2020 to 2021, contributing to quality assurance and testing protocols. Since 2021, she has been serving as a Complex Insurance Specialist, a position she has held for three years, where she applies her expertise in complex insurance matters.
Education and Expertise
Ramiza Z. studied at Western Sydney University, where she earned a Bachelor of Psychology and Criminology. This educational background provides her with a strong foundation in understanding human behavior and the complexities of legal systems, which are beneficial in her roles within the insurance industry. Her expertise encompasses both customer service and technical analysis, allowing her to navigate various challenges in her current position.
Background
Prior to her career at QBE Insurance, Ramiza Z. gained experience working at McDonald's as a Crew Trainer from 2015 to 2017. In this role, she was responsible for training new employees, which helped her develop strong leadership and communication skills. Her transition from the fast-food industry to insurance demonstrates her adaptability and commitment to professional growth.
Career Progression
Ramiza Z. has progressed through various roles at QBE Insurance, showcasing her ability to adapt and excel in different capacities. Starting as a Sales and Service Specialist, she moved to a project-based Test Analyst role before advancing to her current position as a Complex Insurance Specialist. This trajectory highlights her continuous development and increasing responsibilities within the organization.